Courtright Memorial Library
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Hello! I'm Jess

 

Jess is the Public Services Librarian at Otterbein University's Courtright Memorial Library in Westerville, Ohio. With a background in photojournalism and design, she completed her master's degree in Library and Information Science from Kent State University in 2010. Jess manages marketing, outreach, social media, and public services for the library, provides academic support to students and faculty, and serves as liaison to various departments. She is passionate about the library’s role in the community, creating an inclusive environment for all students, and telling the library’s story. 

Jessica Crossfield McIntosh

Public Services Librarian

Associate Professor

 

Phone:

614-823-1366

 

Email:

jcrossfieldmcintosh@otterbein.edu

EXPERIENCE
 
2012-present

Public Services Librarian

Otterbein University

Manages public services, marketing, and outreach for the library with an emphasis on creating an inclusive environment for all. Develops curricular materials and teaches instruction sessions to enhance information literacy skills and support life-long learning. Provides academic support to students and faculty, and serves as liaison to various departments. Develops user-centered standards, policies and procedures, and manages schedules for the research help desk.​​​

2012

Reference & Instruction Librarian

Columbus State Community College

​Developed and conducted group instruction sessions for students and faculty. Answered research questions using a variety of print and electronic resources and educational knowledge and evaluated materials for acquisition. Collaborated with faculty in development of instructional materials. Initiated and planned tutorials and instruction modules to aid in student research. Taught skills needed to identify, locate, access and evaluate information and resources

2010-2012

Circulation/Periodicals Assistant

Columbus State Community College

EDUCATION
 
2010-2012

Master's Degree

KENT STATE UNIVERSITY

Master's of Library and Information Science, concentration in Digital Librarianship

Graduate Assistant, Columbus location in State Library of Ohio

2001-2005

Bachelor's Degree

UNIVERSITY of FLORIDA

B.S. in Journalism, concentration in Photography

Minor in Art History

Photo Editor of Orange and Blue Magazine

Participant in Florida Fly-Ins, 2005

 
SKILLS

LIbGuides/LibAnswers - Administrator

Microsoft Word - Advanced

Power Point - Proficient

Adobe - Proficient

Canva - Advanced

Microsoft Excel - Proficient

EXPERTISE
 
I'M A RESEARCHER

Access to information and knowledge is one my most important values. This gives a sense of equity to our society and is something that libraries stand for and provide. I am here to help. 

I'M A STORYTELLER

Journalism is in my soul and I will forever tell stories. I now share the story of my library through marketing, branding, content, and social media. I am here to share. 

I'M A TEACHER

Teaching our students is one of the most important parts of what I do. I want students to leave with the capability to learn, understand, and find information while grasping the importance of being information literate. I am here to facilitate learning.

 
CONTACT ME

Jessica Crossfield McIntosh

Public Services Librarian

Phone:

614-823-1366

 

Email:

jcrossfieldmcintosh@otterbein.edu

CV

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